1 800 Holiday Inn Express (2024)

FAQs

Will Holiday Inn Express refund my money? ›

All Book Early and Save/Advanced Purchase reservations are final and require full prepayment for the entire stay at time of booking. Payment is non-refundable. No refunds if cancelled or changed.

Yes, you can book a Reward Night for someone else by making a booking via IHG's website or the IHG One Rewards App and then adding an additional name to the reservation.

Your member number is found on your Holiday Inn Club member card. If you are having trouble locating your member number, please contact member services at (407) 905-1100 or (877) 606-CLUB (2582)* so that we can assist you with your registration.

Get a Reward Night at our 6,000+ hotels and resorts around the world, starting at just 5,000 points. The best of both worlds, Points & Cash allows you to use some of your existing points plus buy the remaining points needed for your next getaway.

Many hotel stays are refundable as long as you cancel within at least 48 hours. But some aren't. If you leave without making any arrangements, the hotel will probably charge you for the full stay. Experts say hotels consider refund requests on a case-by-case basis.

Hotels often insist on addressing any shortcomings during your stay because they are unwilling to lose the revenue from your room. If that doesn't work, or if you decide to check out early, you may get a full refund, a partial refund – or none at all.

Depends on the hotel. some may not care but some may charge for that extra person. This is because its going to cost extra for cleaning and if there is a breakfast included it will cost more to feed said extra person. Best to add them into your room profile of how many people are there.

One of the primary concerns when paying for a hotel room for someone else is verifying the identity of the guest. Hotels typically require the guest to present a valid ID and the credit card used for payment upon check-in.

How to book a hotel room for someone else. Most hotel chains and hotel websites will allow you to input separate billing and guest information when booking a room. But most will also require you to either prepay the reservation or fill out a credit card authorization form for the guest to bring to the hotel.

Diamond Elite: 70 Nights or 120,000 IHG One Rewards Points

Diamond Elite members get all the previously listed perks in addition to the following: Welcome Amenity choice: points, drink/snack or free breakfast for the Diamond Elite member and one additional guest.

What does IHG stand for? ›

InterContinental Hotels Group (IHG), marketed as IHG Hotels & Resorts, is a British multinational hospitality company headquartered in Windsor, Berkshire, England. It is listed on the London Stock Exchange and the New York Stock Exchange. It is also a constituent of the FTSE 100 Index. InterContinental Hotels Group plc.

Member Enrollment: There is no fee to join IHG One Rewards. New Members may enroll in the Program by completing the required information on the Program website, through IHG branded hotels, the IHG One Rewards App or other channels authorized by IHG.

If you have no plans to use your points for travel, we suggest converting them into cash through The Miles Market.

IHG One Rewards points never expire for Elite Members. For Club members, points will expire after 12 months if there's no account activity. To maintain your points balance, earn or redeem points once a year through any of our IHG Hotels & Resorts properties or IHG One Rewards program partners.

Most hotels will return your deposit within a few days of check-out, depending on the policy of the particular hotel. Generally speaking, if you have not caused any damage to the room or exceeded your allotted stay time then you should expect to receive your deposit back in full.

The company should pay any money you're owed within 14 days of cancellation. If you change your mind about going, you can cancel but you'll probably have to pay a fee. You might be covered for cancelling a trip if you have travel insurance - check your policy or contact the insurance company if you're not sure.

Cash is accepted at check in for the full amount of stay plus tax. A refundable deposit of $150.00 is required when paying cash and will be refunded after 8:00 a.m. the day of check out only after the guest room has been inspected. The deposit may be made in cash.

Most hotels allow free cancellation if done 24-72 hours or more before arrival. As the arrival date approaches, the cancellation window gets smaller, and penalties apply. Cancelling within 24 hours of arrival or being a no-show often forfeits the entire stay and provides no refund.